On-the-Job Training Performance of the Bachelor in Hotel and Restaurant Service Technology Students

Leo L. Simangca
Bohol Island State University Candijay campus,
Cogtong, Candijay, Bohol, Philippines

DOI: https://doi.org/10.54476/iimrj232

 

ABSTRACT

 

One of the important inputs the school may consider in crafting their program curriculum is the performance of the students in the workplace, so the researcher aimed to determine the level of on-the-job training performance of the Bachelor in Hotel and Restaurant Service Technology students at Bohol Island State University – Candijay Campus, SY 2016 – 2017. Profile of each BHRST student in terms of age, gender, and OJT grade was sought as well as the level of performance of the BHRST students as perceived by the industry heads in terms of knowledge, skills, and attitudes. Problems encountered by the students and immediate heads were also identified. A descriptive-correlation method of research was utilized. Profile, OJT performance, and the problems encountered were gathered, processed, analyzed, and interpreted. The findings served as the basis for a proposed action plan. Fifty (50) second-year BHRST OJT students, the School Year 2015-2016, and fifty (50) immediate heads of the ten (10) partner hotels purposively took the study. This study was conducted in Bohol Island State University – Candijay Campus, Bohol Province. The instrument used in this study is a researcher-made questionnaire and employed frequency, percent, weighted mean, ranking, mean ranges, and chi-square as statistical tools to summarize, analyze, and interpret the data. Findings revealed that most of the OJT students were female and commonly in the age of 18-19 years old. The OJT grade ranges from 1.0 – 1.4 as the highest grade generated. The performances evaluated by the industry heads were very competent, which signifies that they excelled in terms of knowledge, skills, and attitude. Though very competent in their performance, there were encountered problems during their OJT as perceived by the industry heads, and among these were having a hard time working with colleagues, low communication skills, no self-confidence, and always late in attendance. Problems perceived by the students themselves were the following: they missed their families and friends, uncomfortable staff house/boarding house, hard time working and dealing with colleagues, and difficulties in the duration of training was encountered during OJT. Despite these problems encountered, OJT students still performed well in their training as perceived as very competent in terms of their knowledge, skills, and attitude. This denotes that the BHRST students of BISU Candijay Campus gained competence as prescribed by the industry standards. Thus, the adoption of the proposed action plan was recommended to strengthen the OJT program.

Keywords: Attitude; Knowledge; OJT Performance; Problems Encountered; Skills

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