Promoting Diversity and Inclusion: Interventions and Outcomes in Higher Education Institutions for First-Year Students in KwaZulu-Natal
Sibongamandla Silindokuhle Dlomo1, Mashudu Tshikororo2
https://orcid.org/0009-0001-4601-93192
dlomos1@ukzn.ac.za1, tshikororo.mash@gmail.com2
School of Education- Educational Leadership, Management and Policy
University of KwaZulu-Natal, South Africa1
School of Education – UNICAF University- Malawi
Lilongwe, Malawi, Unit 1 Shoppers Mall, Area 4, Plot 67, South Africa2
DOI: https://doi.org/10.54476/ioer-imrj/811918
ABSTRACT
This critical literature analysis investigates interventions and outcomes related to promoting diversity and inclusion among first-year students in higher education institutions in KwaZulu-Natal, South Africa. Utilizing a scoping review method, the study examines existing research from 2004 to 2024 to evaluate strategies implemented to foster inclusive academic environments. In higher education, particularly for first-year students, diversity and inclusion are crucial for enhancing academic success, retention rates, and social integration. The review identifies key interventions such as orientation programs that address cultural diversity, mentorship initiatives, inclusive teaching practices, and support services tailored to diverse student needs. Outcomes of these interventions include improved academic performance, heightened student engagement, and stronger sense of belonging among first-year students. However, challenges remain, including resistance to inclusive practices, inadequate funding, and the necessity for continuous monitoring and evaluation of diversity initiatives. The findings highlight the importance of dedicated institutional commitment, ongoing professional development for faculty, and comprehensive policy support to sustain diversity and inclusion efforts. This analysis contributes to the broader discourse on higher education in KwaZulu-Natal, offering insights and recommendations for enhancing the academic and social experiences of first-year students through effective diversity and inclusion strategies.
Keywords: diversity, inclusion, scoping review, student engagement, inclusive education, policy support
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