Walking the Tightrope: Balancing Roles and Responsibilities as A Nurse Supervisor in A Complex Healthcare Setting
Ortega, Ma. Christina B.1, Rayray Brando Jr. M.2, Ticman, Michelle M.3
brandorayray215@gmail.com
https://orcid.org/0009-0003-3965-5696
Virgen Milagrosa University Foundation Inc.
San Carlos, Pangasinan, Philippines1-3
DOI: https://doi.org/10.54476/ioer-imrj/925396
ABSTRACT
Exploring the lived experiences of nurse supervisors, this study focuses on the challenges they encounter in balancing roles and responsibilities within complex healthcare settings. A qualitative phenomenological design is employed, involving ten nurse supervisors selected through purposive sampling. Data are collected through in-depth individual interviews to capture rich personal insights and lived experiences. Revealing five major themes, the findings highlight: (1) the multifaceted and demanding nature of the role, requiring adaptability and empathy; (2) workforce challenges, including staffing shortages, delegation difficulties, and resource constraints; (3) the physical, emotional, and psychological impact of the role; (4) coping strategies involving problem-solving, communication, and delegation; and (5) life realizations emphasizing compassion, fairness, and self-care. Concluding that nurse supervisors experience complex role demands that significantly affect their well-being and leadership capacity, the study recommends prioritizing self-care practices, strengthening leadership training programs, and enhancing institutional support systems to improve both staff welfare and patient care outcomes.
Keywords: Nurse Supervisor, Work-Life Balance, Leadership, Healthcare Challenges, Burnout, Workforce Management
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